Fire Cooking Techniques

Cancellation Policy

Booking, Cancellation and Waiting List Policy Bookings All bookings must be made online through our secure booking system. Full payment is required at the time of booking to secure your place. A confirmation email with course details will be sent once your booking is complete. ## Cancellations by You More than 28 days before your course:** Full refund or transfer to another available date. 14–28 days before your course:** 50% refund or transfer to another available date. Less than 14 days before your course:** No refund, but you may transfer your place to another person by notifying us before the course starts. Cancellations by Woody's Shack Fire School If we need to cancel or postpone a course due to severe weather, instructor illness or other unforeseen circumstances, you will be offered either a full refund or a transfer to another available date. We are not liable for travel, accommodation or other costs incurred. Waiting List If a course is fully booked, you may join our free waiting list. Places are offered in the order people join the list. Once contacted, you will normally have 24 hours to accept your place before it is offered to the next person. Joining the waiting list does not guarantee a place. Gift Vouchers Gift vouchers are valid for 12 months from the date of purchase unless otherwise stated. They are non-refundable and cannot be exchanged for cash. Dietary Requirements Please let us know of any allergies or dietary requirements when booking. We will do our best to accommodate your needs but cannot guarantee an allergen-free environment. Weather Courses take place outdoors and run in most weather conditions. Please wear suitable clothing and footwear. Courses will only be postponed in exceptional weather or where safety may be compromised. Contact If you need to amend your booking or have any questions, please contact us as soon as possible and we will be happy to help.